Customer Service

Delivery
Free Delivery in Australia on all purchases over $100.00 ($49 during covid)
For Purchases under $100 ($49 during covid), delivery is $10.00
Delivery is by Australia Post and orders will be shipped within 24 hours or next business day if received after 12 noon on a Friday, a weekend or Public Holiday. You will receive an email confirming your order and availability of stock.

Payment
We accept Visa, Mastercard, PayPal, ZipPay or Capri Online Gift Vouchers.
All prices are listed in Australian dollars.

Orders
“My Account” - Subscribing to My Account allows you to track your purchases and set up a personalised Wish List for special occasions. This can be used as a gift register for special events such as Weddings, Birthdays and Anniversaries or for Expectant Mums.

Returns
If your garment is the wrong size or you are not fully satisfied with your purchase you may return it by mail to following address by a trackable means of postage:

Capri Body
Shop 310 Centrepoint Shopping Centre
70 Murray Street
Hobart TAS 7000 
Alternatively, it can be returned in person to your nearest Capri Body Store (Hobart or Glenorchy) for an exchange or credit. Please note that cash refunds will not be given in store. All refunds will be processed online using the original method of payment.

The cost of the return is your responsibility. We are happy to exchange, refund or credit if returned within 14 days and provided the garment is in original condition, has not been worn and all Capri Body and brand ticketing remains attached.

A copy of the original sales receipt should be attached  if returning by mail.
If the garment is faulty a full refund will of course be provided.
Please note that garments that are damaged by incorrect handling or washing, are not considered faulty and will not be replaced.

If you need any assistance with your refund or exchange please contact us at sales@capribody.com.au or telephone (03) 6234 4661 Monday to Friday 9.00 am –5.30pm, Saturday 9am - 4.00pm.
There is no return on Discounted Sale items


Privacy Policy
Capri Body will never provide your personal information to a third party.
Personal information is only collected by Capri Body to provide customer service and to conduct retail transactions as agreed by you the customer.

Security
We use the ANZ Bank's sophisticated, secure payment gateway for electronic commerce. The ANZ Bank payment gateway is integrated into our site, to allow you instant acknowledgement and receipt of credit card payments.
SSL Certificate. Our web server has 128/256 Bit encryption backed by a Geotrust SSL Certificate. This provides security by encrypting data between our web site’s server (the computer on which the web site resides) and your browser.

At no stage do we see or record your credit card details. At the payment stage of our web site you are interacting directly and exclusively with the Bank’s system. Only the Bank sees your credit card details.

Gift Vouchers
Gift vouchers can be purchased online and you can email the gift voucher to yourself or directly to someone else. The gift voucher code can be entered into the shopping cart to be redeemed at any time.
Vouchers may be used online or in store.

Gift Boxes
Option with sale, plus message, at checkout.
Gift Wrapping turns a purchase into a special gift! For only $6.00 your selection will be carefully wrapped in tissue and placed in a gift box, together with a hand written card showing your personal message.

Contact Us
If you have a query regarding sizing, your order etc. please contact us at sales@capribody.com.au or telephone (03) 62344 661. You can also visit us in person at:

Capri Body Hobart
Shop 310 Upper Level Centrepoint Shopping Centre, 70 Murray Street, Hobart TAS 7000

Capri Body Glenorchy
Shop 9 Glenorchy Plaza Cooper Street, Glenorchy TAS 7010